Seamlessly Connecting Insurers and Brokers
The insurer-broker relationship is key to delivering a smooth, efficient and transparent claims experience. However, disconnected systems, manual processes, and data inconsistencies create inefficiencies that slow down claims processing, increase costs and impact service quality.
For insurers, managing off-platform claims is challenging, with limited visibility and fragmented processes across broker systems. For brokers, the ‘swivel-chair’ challenge remains a daily frustration, requiring them to switch between different insurer platforms, leading to duplicated work and processing delays.
Codeplex Binder eliminates these inefficiencies by enabling insurers and brokers to work within a shared digital ecosystem.
Insurers gain full oversight of off-platform claims, while brokers can access insurer claims administration systems directly from their own platforms. This means faster resolutions, greater compliance and improved profitability for both parties.
Benefits for Insurers
Complete Oversight of Off-Platform Claims
- Real-time visibility into broker claims irrespective of whether they are above or below mandate.
- Consolidated view of supplier performance across all off-platform brokers and on-platform business.
Total Control Over Supplier Panels and Claims Spend
- Monitor, analyse, and regulate all off-platform spending while maintaining full oversight of suppliers.
- Ensure that brokers make use of the insurer panel and that all allocations are done according to the insurer department’s strategic directives.
Standardise Pricing Across Platforms
- Enforce a single pricing model across all off-platform claims.
- Ensure suppliers submit quotes and invoices in accordance with contracted rates.
Real-Time Spend Analysis & Reporting
- Access claims expenditure data and meet regulatory requirements with audit-ready financial tracking and compliance monitoring.
- Link on-platform and off-platform spend for total financial visibility and control.
Benefits for Brokers
Seamlessly use any insurer’s Codeplex System directly from your own administration platform, with a single login and eliminate the need to switch between platforms, streamlining workflows and improving operational efficiency.
Claims information flows automatically between your admin system and that of the insurer, reducing errors and duplication.
Benefit from pre-negotiated pricing structures and a national network of approved service providers for cost and operational efficiencies.
Assign claims to contracted suppliers swiftly and accurately and seamlessly transfer claims over mandate to the insurer at any stage in the process.
